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Oregon Adult & Family Services

An Overview of Oregon Adult & Family Services

Beginning in 1998...

Adult & Family Services continues to be recognized as the country's welfare reform leader. Its success comes from seven years of continuous experimentation and change in the polices under which it works, its philosophy and its culture. 

AFS achievements are evident in Oregon’s welfare statistics: a 55% reduction in Oregon welfare families since April  1994, accomplished not by forcing people. out of the  program, but by moving them to employment or other resources such as child support. More than 1,800 clients find work  each month and they earn an average of $6.57 an hour. Nine-tenths of them are off welfare 18 months later. Many initiatives contributed to the  AFS success. All of them have evolved over the past  seven years. in response  to new ideas from AFS staff and information gathered through the AFS system of Performance Measures. 

The 1998 Status of AFS Initiatives

The AES “Self-Sufficiency Strategy;”  Oregon's strategy of focusing on client self-sufficiency (rather than the distribution at benefits) is firmly instilled in the division. Workers have adopted the belief that all clients are capable of making strides towards self-sufficiency, and primary job of AFS is to assist them reaching their goals. 

Local Partnerships: Crucial to the success of the self-sufficiency strategy is the network of community partnerships built up since 1990. Across the state, local public and private organizations  work together to plan how services are delivered in their area. As part of their ongoing planning process. these groups are now developing and expanding resources to address new client needs. 

Many partners. such as community colleges and JTPA agencies. directly provide services to clients, ranging  from basic education to help with job search. Representatives of these service providers often take an active role in working with AFS case managers to monitor a clients progress. 

The AFS Cultural Change: Along with the change in strategy  the culture of the organization has undergone a major shift. Within the framework of agreed-upon principles and goals, workers are empowered to shape  branch  operations: most decision making has been transferred to the branch level, where teams of workers decide how best to do their jobs and help clients. 

Risk-taking is encouraged and supported. Creative ways to solve problems  are solicited from all workers. and lines or communication to Executive Staff are open, so staff can convey their ideas and concerns. 

AFS considers itself a learning organization; new methods (usually devised by workers) are frequently put into action after minimal planning and bureaucratic processing. Results are tracked and analyzed, and modifications made where necessary. As new results come inand are evaluated, the process of change continues. 

Oregon's Welfare Reform Program: The "Oregon Option' welfare reform waivers were implemented in July 1996. These waivers. the most far-reaching at the time allow AFS to require all clients to participate in self-suffieiency activities., including alcohol, drug or mental health treatment. Penalties For noncompliance are strengthened. Also teen parents are required to complere their high-school education and live in a safe supervised environment. And the state’s. public-private, on-the-job training program, JOBS Plus has now been expanded to the entire state. 

When federal welfare reform was enacted in August l996, Oregon was allowed to continue operating under the Oregon Option,  for the most -part. The state did have to adopt provisions limiting benefits Far non-citizens,. and Food Stamp work requirements for clients with out children. 

 In the past year APS has Oregon Option. Among them is an up-front process CO provide services and assistance Co applicants so they can avoid welfare. 

New Initiatives
Change continues at AFS; we are always identifying areas in need of creative solutions among the newest efforts: 

 “Harder to Serve Clients” As the caseload shrinks, many of those left on welfare have more serious barriers to employment. AFS and its partners are looking at new ways of helping these clients make whatever progress is possible toward self-sufficiency. 

Employment Retention and Advancements: Because so many clients are entering the workforce. AFS and its partners are developing services to help them remain on the job and advance to better positions. 

Domestic Violence: More than half of the families on welfare have domestic violence issues. AFS has established partnerships locally and statewide with domestic-violence advocacy and service organizations. and has taken a number of steps to provide specialized services and support of abused woman and their families. 

Prevention: Among the contributors to welfare dependence  and other social problems are teen pregnancy and juvenile crime.. AFS is becoming  active in ongoing  prevention efforts on both fronts and encouraging local planning groups to devise specialized initiatives in their areas. 

Family Case Management: AFS case managers strive to look at the needs of all Family members and connect the to appropriate services, rather than considering only the needs of the head of the household. This Improves the stability of the family and helps them reach their goals. 


 

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